Measuring workers' satisfaction with grievance-handling procedure : study of a power distribution major in India
Year of publication: |
2014
|
---|---|
Authors: | Geetika ; Ghosh, Piyali ; Rai, Alka ; Joshi, Jagdamba Prasad ; Singh, Priyanka D. |
Published in: |
Asian journal of management cases : AJMC. - Los Angeles, Calif. [u.a.] : Sage, ISSN 0972-8201, ZDB-ID 2211955-3. - Vol. 11.2014, 2, p. 139-157
|
Subject: | Model grievance procedure | grievance settlement | grievance-handling procedure | speed of settlement | redressal | arbitration | Indien | India | Schlichtung | Conciliation | Schiedsgerichtsbarkeit | Arbitration | Arbeitszufriedenheit | Job satisfaction |
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