Meeting the challenges of cross‐functional teams : The key role of creating a climate of trust

A team made up of employees from different sections of an organization can be a great recipe for success, but its full potential can only be achieved through skilled leaders creating an atmosphere of mutual trust. Mixed teams face various challenges, including differences in personality, culture, language or jargon, and reward systems. Members may have diverse backgrounds, experiences, values and beliefs, and this diversity can hinder group cohesion and handicap social interaction.