Memorable customer experiences : a research anthology
Year of publication: |
2009
|
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Other Persons: | Lindgreen, Adam (contributor) |
Publisher: |
Farnham : Gower |
Subject: | Beziehungsmarketing | Verbraucherzufriedenheit | Kundenmanagement | Marketingforschung | Relationship marketing | Consumer satisfaction | Evaluation | Marketing research |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Kundenerfahrungen im Dienstleistungsprozess : eine theoretische und empirische Analyse
Mayer-Vorfelder, Matthias, (2012)
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Handbook of customer satisfaction and loyalty measurement
Hill, Nigel, (2006)
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Sauerwein, Elmar, (2000)
- More ...
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Fate chooses your transactions : you choose your market relations
Lindgreen, Adam, (2009)
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Managing market relationships : methodological and empirical insights
Lindgreen, Adam, (2008)
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Fate chooses your transactions : you choose your market relations
Lindgreen, Adam, (2009)
- More ...