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Generative and case study research in quality management : Part I: theoretical considerations
Simon, Alan, (1996)
Detecting process drift with combinations of trend and zonal supplementary runs rules
Divoky, James J., (1995)
Improving Productivity through Measuring Personal Preferences
Kable, J.C., (1994)
Counting on numbers can add value
Shaffer, Roberta I., (2000)
Teaching Library and Information Science students to count
Shaffer, Roberta I., (2001)
Management by numbers