Methods of Measuring Health-Care Service Quality
| Year of publication: |
2000
|
|---|---|
| Authors: | Lee, Hanjoon ; Delene, Linda M. ; Bunda, Mary Anne ; Kim, Chankon |
| Published in: |
Journal of Business Research. - Elsevier, ISSN 0148-2963. - Vol. 48.2000, 3, p. 233-246
|
| Publisher: |
Elsevier |