Metrics-based process mapping : identifying and eliminating waste in office and service processes
Karen Martin ; Mike Osterling
| Year of publication: |
2013 ; 2. ed.
|
|---|---|
| Authors: | Martin, Karen ; Osterling, Mike |
| Publisher: |
Boca Raton : CRC [u.a.] |
| Subject: | Industrial efficiency--Evaluation. | Industrial productivity--Measurement. | Lean manufacturing. |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XI, 104 S. : Ill., graph. Darst. 1 CD-ROM ; 12 cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-1-439-88668-7 ; 1-439-88668-7 |
| Source: |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009676434