Metrics for assessing information technology performance in the service sector
Year of publication: |
1999
|
---|---|
Authors: | Teo, Thompson S.H. ; Wong, Poh Kam ; Chia, Ee Hui |
Published in: |
International Journal of Business Performance Management. - Inderscience Enterprises Ltd, ISSN 2046-8083. - Vol. 1.1999, 3, p. 327-337
|
Publisher: |
Inderscience Enterprises Ltd |
Subject: | information technology | performance measurement | performance metrics | service sector |
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