Micro-level mechanisms to support value co-creation for design of digital services
Year of publication: |
2024
|
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Authors: | Tuunanen, Tuure ; Lumivalo, Juuli ; Vartiainen, Tero ; Zhang, Yixin ; Myers, Michael D. |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 27.2024, 3, p. 381-396
|
Subject: | value co-creation | micro-level mechanisms | theory | design of digital services | qualitative research | laddering interview | interpretive structural modeling | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Digitale Güter | Digital goods | Befragung | Interview | Service-Dominant Logic | Service-dominant logic | Qualitative Methode | Qualitative method |
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