Microfoundations of policy implementation : towards European best practices

1. Introduction : the main issues -- 2. Problem defined : policy errors -- 3. A bit of a theory -- 4. Anatomy of errors -- 5. Avoidable errors -- 6. Can organizations make mistakes? -- 7. Developing organizational capacity for error avoidance -- 8. Rules and norms in policy implementation -- 9. Incentives for error avoidance -- 10. Capacity for policy implementation -- 11. Obligations of EU membership -- 12. Synthesis and recommendations : policy experimentation and 'nudging' public administrations -- 13. Concluding remarks.