Millennials, COVID-19, and its impact on perception : the case of the banking system
Marwan Azouri, Sylvain Senechal
| Year of publication: |
2022
|
|---|---|
| Authors: | Azouri, Marwan ; Senechal, Sylvain |
| Published in: |
International journal of work innovation : IJWI. - Genève [u.a.] : Inderscience Enterprises, ISSN 2043-9040, ZDB-ID 3004215-X. - Vol. 3.2022, 3, p. 289-315
|
| Subject: | banking | commitment | COVID-19 | customer loyalty | Millennials | perceived value | perception | PLS-SEM | switching intentions | trust | Konsumentenverhalten | Consumer behaviour | Coronavirus | Beziehungsmarketing | Relationship marketing | Bank | Vertrauen | Confidence | Wahrnehmung | Perception | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Altersgruppe | Age group | Finanzsystem | Financial system |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJWI.2022.127667 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014478619