Don't Misconstrue Communication Cues - When you say you need a report soon, are you really communicating your message or initiating a costly snafu? M-I-S-C-U-E-S meaning, inferences, stereotyping, clarity, understanding, experience, and selective perception-cause misunderstandings and millions in corporate remedial costs every year.
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|Authors:||Catt, Stephen E.; Miller, Donald S.; Hindi, Nitham M.|
Strategic finance : leadership strategies in accountants and financial professionals. - Montvale, NJ : Institute of Management Accountants, ISSN 0025-1690, ZDB-ID 14706659. - Vol. 86.2005, 12, p. 50-55