Mobile market research applications as a new voice of customer method : implications for innovation and design management
Year of publication: |
2020
|
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Authors: | Green, William ; Cluley, Robert ; Gasparin, Marta |
Published in: |
Research-technology management : RTM. - Abingdon : Routledge, ISSN 1930-0166, ZDB-ID 2082426-9. - Vol. 63.2020, 1, p. 49-55
|
Subject: | Design research | Digital tools | Voice of the Customer | Marktforschung | Market research | Produktentwicklung | New product development | Innovation | Produktgestaltung | Product design | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour |
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