Modeling customer support performance in Indian IT hardware industry
| Year of publication: |
2006
|
|---|---|
| Authors: | Shankar, R. ; Vijayaraghavan, P. ; Narendran, T. |
| Published in: |
Journal of modelling in management. - Bradford : Emerald, ISSN 1746-5664, ZDB-ID 2258349X. - Vol. 1.2006, 3, p. 232-254
|