Modelling heterogeneity in perceptions of stress in Indian call centres : a latent class analysis
Anup M. Nandialath; Diya Das; Ramesh Mohan
| Year of publication: |
2012
|
|---|---|
| Authors: | Nandialath, Anup Menon ; Das, Diya ; Mohan, Ramesh |
| Published in: |
International journal of business innovation and research. - Genève [u.a.] : Inderscience, ISSN 1751-0252, ZDB-ID 2271131-4. - Vol. 6.2012, 5, p. 481-498
|
| Subject: | Callcenter | Call centre | Stress | Work stress | Wahrnehmung | Perception | Indien | India |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009580025