Modelling heterogeneity in perceptions of stress in Indian call centres : a latent class analysis
Anup M. Nandialath; Diya Das; Ramesh Mohan
| Year of publication: |
2012
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| Authors: | Nandialath, Anup M. ; Das, Diya ; Mohan, Ramesh |
| Published in: |
International journal of business innovation and research. - Genève [u.a.] : Inderscience, ISSN 1751-0252, ZDB-ID 22711314. - Vol. 6.2012, 5, p. 481-498
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| Type of publication: | Article |
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| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010016810