Modelling of critical success factors for implementation of AMTs

Purpose – Globalisation of markets, the knowledge economy, e‐business and introduction of new technologies pose new challenges to all organizations irrespective of their size and sector for sustaining their competitiveness. In this scenario successful implementation of advanced manufacturing technologies (AMTs) by firms can give them an edge over their competitors. This paper aims to identify and develop the structural relationship among different factors for successful implementation of AMTs. Design/methodology/approach – A questionnaire‐based survey and interpretive structural modelling (ISM) approach has been applied in this study. In this research, 14 factors have been identified such as top management commitment, organization culture, sound financial condition, training, integration of departments, etc. On the basis of survey results and opinion of experts from industry and academia, a structural relationship model has been developed through an ISM approach. Findings – Top management commitment and sound financial condition are the major drivers for implementing AMTs. Effective implementation of AMTs will improve organization performance in terms of lead time, product cost, fast delivery and product quality. For effective implementation of AMTs, management should not ignore managerial aspects such as organization culture, employee training, integration of departments, vendor development, strategy development and customer involvement. Originality/value – Management needs to address driving variables more carefully for successful implementation of AMTs.