Modelling passenger loyalty towards app-based motorcycle taxi
Dwi Suhartanto, Michael Clemes, Agustinus Februadi, Tintin Suhaeni, and Zefanya Alanza Christabel Loveldy
| Year of publication: |
2020
|
|---|---|
| Authors: | Suhartanto, Dwi ; Februadi, Agustinus ; Clemes, Michael D. ; Suhaeni, Tintin ; Loveldy, Zefanya Alanza Christabel |
| Published in: |
Asian Academy of Management journal : AAMJ. - Pinang : Penerbit Universiti Sains Malaysia, ISSN 1394-2603, ZDB-ID 2561103-3. - Vol. 25.2020, 1, p. 43-60
|
| Subject: | Service quality | mobile application quality | loyalty | satisfaction | app-based motorcycle taxi | Dienstleistungsqualität | Kundenzufriedenheit | Customer satisfaction | Taxigewerbe | Taxi industry | Beziehungsmarketing | Relationship marketing | Motorrad | Motorcycle |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.21315/aamj2020.25.1.3 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012498871