Modelling roles of commitment on rapport and satisfaction
Johra Kayeser Fatima; Mohammed Abdur Razzaque and Rita Di Masico
| Year of publication: |
2015
|
|---|---|
| Authors: | Fatima, Johra Kayeser ; Razzaque, Mohammed Abdur ; Di Masico, Rita |
| Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 33.2015, 3, p. 261-275
|
| Subject: | Affective commitment | Rapport | Normative commitment | Satisfaction | Mitarbeiterbindung | Employee retention | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction | Zufriedenheit | Beziehungsmarketing | Relationship marketing |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011383552