Modelling the relationships among retail atmospherics, service quality, satisfaction and customer behavioural intentions in an emerging economy context
| Year of publication: |
2013
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|---|---|
| Authors: | Rajic, Tamara ; Dado, Jaroslav |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 24.2013, 9 (1.10.), p. 1096-1110
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