Moderating effects of rating on text and helpfulness in online hotel reviews : an analytical approach
Year of publication: |
2021
|
---|---|
Authors: | Shin, Seunghun ; Du, Qianzhou ; Ma, Yufeng ; Fan, Weiguo ; Xiang, Zheng |
Subject: | eWOM | interaction effects | Online hotel reviews | review rating | review text | social media analytics | Social Web | Social web | Hotellerie | Hotel industry | Virales Marketing | Viral marketing | Online-Marketing | Internet marketing | Konsumentenverhalten | Consumer behaviour | Bewertung | Evaluation | Online-Handel | Online retailing |
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