Modern institutions between trust and fear: elements for an interpretation of legitimation through expertise

The article deals with the ambiguous relation between fear and expertise, and examines how it affects institutions’ legitimation. In contemporary societies the so-called expert systems can be considered as powerful trust creators. However their power can also cause fear, as their control over the majority of everyday life tasks can have a “disabling” effect on lay people. This double-edged role deeply influences the relation between citizens and institutions, the latter considerably relying on expertise in order to be perceived as rational actors. Fear, therefore, can be considered as a central element in determining the legitimacy of institutions in modern societies. Copyright Springer-Verlag Berlin Heidelberg 2014