Modernizing processes in public administrations : process management in the age of e-government and new public management

Jörg Becker; Lars Algermissen; Thorsten Falk

In this monograph, a new process modelling approach for the public sector is described: the Picture method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities

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Alternative title:	Prozessorientierte Verwaltungsmodernisierung <engl.>
Year of publication:	c 2012
Authors:	Becker, Jörg ; Algermissen, Lars ; Falk, Thorsten
Publisher:	Berlin : Springer
Subject:	Öffentliche Verwaltung \| Public administration \| E-Government \| E-government \| Neues Steuerungsmodell \| New public management \| Prozessmanagement \| Business process management \| Verwaltungsreform
Description of contents:	Table of Contents [gbv.de] ; Description [loc.gov] ; Description [deposit.dnb.de] ; Description [swbplus.bsz-bw.de]

Extent:	XXIV, 336 S. Ill., graph. Darst. 235 mm x 155 mm
Series:	BPM Competence Management / Business for Professionals
Type of publication:	Book / Working Paper
Language:	English
Notes:	Literaturverz. S. 320 - 327
ISBN:	3-642-21355-3 ; 978-3-642-21355-7 ; 978-3-642-21356-4
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://ebvufind01.dmz1.zbw.eu/10009486185