Monetizing managerial responses on TripAdvisor : performance implications across hotel classes
Karen Xie, Linchi Kwok, and Wei Wang
| Year of publication: |
August 2017
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|---|---|
| Authors: | Xie, Karen ; Kwok, Linchi ; Wang, Wei |
| Published in: |
Cornell hospitality quarterly : CQ. - Thousand Oaks, Calif. : Sage, ISSN 1938-9655, ZDB-ID 2410284-2. - Vol. 58.2017, 3, p. 240-252
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| Subject: | online reviews | managerial responses | hotel performance | hotel class | big data analytics | Hotellerie | Hotel industry | Unternehmensperformance | Firm performance | Führungskräfte | Managers | Big Data | Big data | Data Mining | Data mining | Performance-Messung | Performance measurement |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1938965516686109 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011736824