Mood regulation, customer participation, and customer value creation in hospitality services
Babak Taheri, Filipe J. Coelho, Carlos M.P. Sousa, and Heiner Evanschitzky
| Year of publication: |
2017
|
|---|---|
| Authors: | Taheri, Babak ; Coelho, Filipe ; Sousa, Carlos M. P. ; Evanschitzky, Heiner |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 12, p. 3063-3081
|
| Subject: | Relational value | Customer participation | Economic value | Mood regulatory | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Regulierung | Regulation | Betriebliche Wertschöpfung | Value creation | Dienstleistungsqualität | Service quality | Emotion |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJCHM-07-2016-0389 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011804932