More than a mere cup of coffee : when perceived luxuriousness triggers Chinese customers' perceptions of quality and self-congruity
Year of publication: |
2022
|
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Authors: | Li, Rong ; Laroche, Michel ; Richard, Marie-Odile ; Cui, Xinyu |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 64.2022, p. 1-9
|
Subject: | Atmospherics | Coffee culture | Cosmopolitanism | Perceived luxuriousness | Perceived quality | Self-congruity | WTPP | Konsumentenverhalten | Consumer behaviour | Luxusgüter | Luxury goods | Wahrnehmung | Perception | Produktqualität | Product quality | China | Kundenzufriedenheit | Customer satisfaction | Kaffee | Coffee | Dienstleistungsqualität | Service quality | Markenimage | Brand image |
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