More than just a chat : a taxonomy of consumers' relationships with conversational AI agents and their well-being implications
Amani Alabed, Ana Javornik, Diana Gregory-Smith and Rebecca Casey
| Year of publication: |
2024
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| Authors: | Alabed, Amani ; Javornik, Ana ; Gregory-Smith, Diana ; Casey, Rebecca |
| Published in: |
European journal of marketing. - Bradford : Emerald, ISSN 1758-7123, ZDB-ID 2002936-6. - Vol. 58.2024, 2, p. 373-409
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| Subject: | Artificial intelligence | Well-being | Anthropomorphism | Self-congruence | Self-AI integration | Künstliche Intelligenz | Zufriedenheit | Satisfaction | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Lebensqualität | Quality of life |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/EJM-01-2023-0037 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014482675