Motivations and benefits of quality management systems in social services : mediation of the implementation process
Year of publication: |
2021
|
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Authors: | Marimon, Frederic ; Melão, Nuno ; Bastida, Ramon |
Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 32.2021, 7, p. 693-718
|
Subject: | certification | EQUASS | non-profit | quality management systems | social services | Qualitätsmanagement | Quality management | Sozialer Dienst | Social services | Nonprofit-Organisation | Nonprofit organization | Standardisierung | Standardization | Einführung | Implementation |
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