Moving from product-based to service-based business strategies: Services categorisation schemes for the automotive industry
| Year of publication: |
2011
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|---|---|
| Authors: | Godlevskaja, Olga ; Iwaarden, Jos van ; Wiele, Ton van der |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 28.2011, 1 (11.1.), p. 62-95
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