MSQ-model : an exploratory study of the determinants of mobile service quality
Jan Nordman; Veronica Liljander
| Year of publication: |
2005
|
|---|---|
| Authors: | Nordman, Jan ; Liljander, Veronica |
| Published in: |
Contemporary research in e-marketing ; 1. - Hershey, Pa. [u.a.] : Idea Group Publ., ISBN 1-59140-372-3. - 2005, p. 93-129
|
| Subject: | Dienstleistungsqualität | Service quality | Mobile Business | Mobile business | Mobilkommunikation | Mobile communications |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Notes: | Literaturangaben |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003297602