Multi-item models for evaluating managerial and organizational resources in service firms
Year of publication: |
2009
|
---|---|
Authors: | Cruz-Ros, Sonia |
Published in: |
Service Business. - Springer. - Vol. 3.2009, 3, p. 229-257
|
Publisher: |
Springer |
Subject: | Managerial resources | Organizational resources | Multi-item scales |
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