Multi-sided marketplaces and the transformation of retail : a service systems perspective
Mikko Hänninen, Lasse Mitronen, Stephen K. Kwan
| Year of publication: |
2019
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|---|---|
| Authors: | Hänninen, Mikko ; Mitronen, Lasse ; Kwan, Stephen K. |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 49.2019, p. 380-388
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| Subject: | Service science | Service systems | Multi-sided marketplace | Customer experience | Retail | Platform economy | Einzelhandel | Retail trade | Dienstleistung | Services | Netzwerkökonomik | Network economics | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Dienstleistungssektor | Service industry | Konsumentenverhalten | Consumer behaviour | Dienstleistungsmanagement | Service management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2019.04.015 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012026015