Multichannel service, trust, commitment and engagement: a study in a credit union
Year of publication: |
2024
|
---|---|
Authors: | Gomes, Lucimara ; Schmidt, Serje ; Eberle, Luciene |
Published in: |
International Journal of Bank Marketing. - Emerald Publishing Limited, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 42.2024, 7, p. 1492-1512
|
Publisher: |
Emerald Publishing Limited |
Subject: | Value co-creation | Multichannel service | Trust | Commitment | Engagement | Credit unions | Structural equation modeling |
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