Multidimensional sales incentives in CRM settings : customer adverse selection and moral hazard
Year of publication: |
December 2016
|
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Authors: | Kim, Minkyung ; Sudhir, K. ; Uetake, Kosuke ; Canales, Rodrigo |
Publisher: |
New Haven, Connecticut : Cowles Foundation for Research in Economics, Yale University |
Subject: | Beziehungsmarketing | Relationship marketing | Anreiz | Incentives | Konsumentenverhalten | Consumer behaviour | Adverse Selektion | Adverse selection | Moral Hazard | Moral hazard | Mikrofinanzierung | Microfinance | Mexiko | Mexico |
Extent: | 1 Online-Ressource (circa 40 Seiten) |
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Series: | Cowles Foundation discussion paper. - New Haven, Conn. : [Verlag nicht ermittelbar], ZDB-ID 2195818-X. - Vol. no. 2085 |
Type of publication: | Book / Working Paper |
Type of publication (narrower categories): | Arbeitspapier ; Working Paper ; Graue Literatur ; Non-commercial literature |
Language: | English |
Other identifiers: | 10.2139/ssrn.2926064 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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