Multiplex appropriation in complex systems implementation : the case of Brazil's correspondent banking system

Paul M. Leonardi (Technology Management Program, University of California, Santa Barbara, Santa Barbara, CA U.S.A.), Diane E. Bailey (School of Information, University of Texas at Austin, Austin, TX U.S.A.), Eduardo Henrique Diniz (Escola de Administração de Empresas de São Paulo, Fundação Getulio Vargas, São Paulo Brazil), Dan Sholler (School of Information, University of Texas at Austin, Austin, TX U.S.A.), Bonnie A. Nardi (Department of Informatics, School of Information and Computer Science, University of California, Irvine, Irvine, CA U.S.A.)