Museum Assessment and FDH Technology: Towards a Global Approach

This paper presents a global approach for museum assessment. We conceptualise a museum as an entity which needs to be evaluated according to three well defined tasks: preservation, research and communication, and outcomes. We propose a methodology based on the determination of efficiency frontiers. This method uses a deterministic non parametric and non convex technology (Free Disposal Hull). We analyse technical efficiency, but also scale efficiency with a new restrictive scale approach. We present an ordering of museums into classes representing a level of performance with respect to the three required tasks. We illustrate our analysis using a three year database of museums from the French speaking region of Belgium. Copyright Kluwer Academic Publishers 2002