Need radical innovation and continuous improvement? Integrate process reengineering and TQM

Initiatives to enhance operational performance can include some programs that strive for continuous improvement and others that attempt radical innovation. But implementation depends upon learning how to integrate the substantially different approaches of total quality management (TQM) and business reengineering.

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Year of publication:	1993
Authors:	Davenport, Thomas H.
Published in:	Planning Review. - MCB UP Ltd, ISSN 2377-7613, ZDB-ID 2067385-1. - Vol. 21.1993, 3, p. 6-12
Publisher:	MCB UP Ltd

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Type of publication:	Article
Type of publication (narrower categories):	review-article
Language:	English
Other identifiers:	10.1108/eb054413 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10014971379