Negative emotions, value and relationships : differences between women and men
| Year of publication: |
2013
|
|---|---|
| Authors: | Babin, Barry J. ; Griffin, Mitch ; Borges, Adilson ; Boles, James S. |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 20.2013, 5, p. 471-478
|
| Subject: | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Emotion | Geschlecht | Gender | Einkaufszentrum | Shopping center | Beziehungsmarketing | Relationship marketing | USA | United States |
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