New Findings on consumer satisfaction and complaining : papers from the 5. Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior ; St. Louis, Miss. nov. 6 - 8, 1980
H. Keith Hunt and Ralph L. Day, ed.
| Year of publication: |
1982
|
|---|---|
| Other Persons: | Hunt, H. Keith (contributor) ; Day, Ralph L. (contributor) |
| Publisher: |
Bloomington [u.a.] : Dep. of Marketing, School of Business, Indiana Univ. |
| Extent: | V, 119 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10004777293