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Voices from higher up the ladder : exploring the team leader role in call centres
McDonnell, Anthony, (2013)
Double-loop coaching for leadership development
Witherspoon, Robert, (2014)
The use of assessment center methodology to develop students’ global leadership competencies : a conceptual framework and applied example
Herd, Ann M., (2019)
New leader assimilation : an intervention for leaders in transition
Manderscheid, Steven V., (2008)
Managing polarity, paradox, and dilemma during leader transition
Manderscheid, Steven V., (2012)
New leader assimilation: process and outcomes