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Best practices in total quality : experiences from East Asia and the USA
Hagedorn, Christoph, (1995)
Qualitätsmanagement : Strategien, Methoden, Techniken
Pfeifer, Tilo, (2001)
Erste Schritte im Management
Morris, Beryl, (1999)
New program failure : a look at TQM and scientific management
Churchman, Richard, (2002)
Vested interest : how American and Chinese venture capitalists view essential management skills
Schenkel, Mark T., (2013)