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(I’m) happy to help (you) : the impact of personal pronoun use in customer-firm interactions
Packard, Grant, (2018)
Beschwerdeverhalten und Kundenwert
Wünschmann, Stefan, (2007)
From trash to treasure and beyond : the meaning of voluntary disposition
Albinsson, Pia A., (2009)
Consumption, planned obsolescence and waste
Maycroft, Neil, (2009)
CULTURE - Re-valorizing Rubbish: Some Critical Reflections on 'Green' Product Strategies - The Article examines so-called 'green' product strategies advocated by various ecological commentators. It critically speculates upon their deployment within processes of capitalist products and consumption.
Maycroft, Neil, (2000)
SECTION 2 - ARTISTIC PRODUCTION AND POLITICS - Satirising the bourgeois worldview: Patrick Hamilton's Impromptu in Moribundia - Following on from his earlier piece, Maycroft reviews this critical work of Patrick Hamilton's literature, and positions it within a wider cultural politics, resistant to the diminution of life to the cultural stereotypes of consumer 'life-style'.
Maycroft, Neil, (2004)