Number 3 - The determinants of perceived service quality and its relationship with satisfaction
| Year of publication: |
2000
|
|---|---|
| Authors: | Lee, Haksik ; Lee, Yongki ; Yoo, Dongkeun |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 14.2000, 2-3, p. 217-231
|