Number 6 - Quality management initiatives in the banking industry: A meta analysis of Hong Kong and the UK
| Year of publication: |
2001
|
|---|---|
| Authors: | Li, Eldon Y. ; Zhao, Xiande ; Lee, Tien-sheng |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 18.2001, 6-7, p. 570-583
|