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Research and concepts - A conceptual framework for TQM implementation for SMEs
Yusof, Sha'ri Mohd, (2000)
Special Issue: Proceedings of the 4th World Congress for Total Quality Management: Integrating for Excellence; Achieving Customer Loyalty - Critical success factors for total quality management implementation in small and medium enterprises
Yusof, Sha'ri Mohd, (1999)
Comparative study of TQM practices between Japanese and non-Japanese electrical and electronics companies in Malaysia: Survey results
Ahmad, Md. Fauzi Bin, (2010)