Obsessed with surprise? : the effects of probabilistic selling on online consumers' repurchase intention
Year of publication: |
2024
|
---|---|
Authors: | Sun, Yi ; Yuan, Zihao ; Cheng, Huiling |
Published in: |
Journal of strategic marketing. - London : Routledge, ISSN 1466-4488, ZDB-ID 2020800-5. - Vol. 32.2024, 5, p. 690-711
|
Subject: | expectation confirmation theory | perceived value theory | Probabilistic goods | probabilistic selling | repurchase intention | Konsumentenverhalten | Consumer behaviour | Theorie | Theory | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing | Verkauf | Selling | Kundenzufriedenheit | Customer satisfaction |
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