On Accomodating Customer Flexibility in Service System
| Year of publication: |
2009
|
|---|---|
| Authors: | He, Yu-Tong ; Down, Douglas G |
| Published in: |
INFOR : information systems and operational research. - Ottawa : INFOR Journal, ISSN 0315-5986, ZDB-ID 1212606. - Vol. 47.2009, 4, p. 289-297
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