//-->
Brand public
Arvidsson, Adam, (2016)
The influence of user participation in social media-based brand comunities on brand loyalty : age and gender as moderators
Kamboj, Shampy, (2016)
Improvement in customer experience through the creation of virtual brand communities
BaubonytÄ—, IndrÄ—, (2022)
Company Reputation as a determinant of sales call effectiveness: a cognitive social learning perspective
Leigh, Thomas W., (1982)
Customer Relationship Management and the Sales Force
Leigh, Thomas W., (2011)
Customer relationship management and the sales force