On the diffusion of subscription-based services : the roles of price, advertising, and customers' defection
Year of publication: |
2024
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Authors: | Mesak, Hani I. ; Scott, C. Patrick ; Bari, Abdullahel |
Published in: |
IEEE transactions on engineering management : EM ; a publication of the IEEE Engineering Management Society. - New York, NY : IEEE, ISSN 1558-0040, ZDB-ID 2021741-9. - Vol. 71.2024, p. 2212-2225
|
Subject: | Customers' defection | diffusion of subscription- based services | endogeneity | marketing-mix variables | state-space econometrics | Konsumentenverhalten | Consumer behaviour | Innovationsdiffusion | Innovation diffusion | Theorie | Theory | Kundenzufriedenheit | Customer satisfaction | Preismanagement | Pricing strategy | Beziehungsmarketing | Relationship marketing | Werbung | Advertising |
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