On the front line of workforce transformation: is HR missing its moment?

Purpose This study aims to describe the role of HR in people-related transformation. Design/methodology/approach Bringing together multiple databases, and the experience of a major consulting firm, this study finds that HR only occasionally is tasked to lead these important changes despite HR’s functional expertise in workforce management and change management. Findings The paper explores why HR is often asked to play a secondary rather than primary role in these transformative initiatives, what improvements would help set HR up for a more consistently critical role in transformations and how HR organization structure and resourcing changes may be additionally productive. Originality/value The paper provides an original and valuable insight into the practical challenges HR faces as it seeks to create greater value.