Operational transparency : make your processes visible to customers and your customers visible to employees
Ryan W. Buell
| Year of publication: |
March-April 2019
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|---|---|
| Authors: | Buell, Ryan W. |
| Published in: |
Harvard business review : HBR. - Boston, Mass. : Harvard Business School Publ. Corp., ISSN 0017-8012, ZDB-ID 2382-6. - Vol. 97.2019, 2, p. 102-113
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| Subject: | Prozessmanagement | Business process management | Arbeitszufriedenheit | Job satisfaction | Kundenzufriedenheit | Customer satisfaction | Transparenz | Transparency |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011980534